Luana - Product & Service Designer
I design AI-driven experiences and B2B, SaaS products that simplify complex systems. Currently shaping CX with AI at Optave (Canada), with a background in agritech and fintech.
I work at the intersection of product strategy, research, and technology. The projects below show how I turn ambiguous problems into design decisions and into products that scale.
MSc · AI & B2B SaaS
B2B SaaS · Agritech & Rural Credit
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Bringing rural technical assistance out of paper and into a unified workflow
Making field inspections reliable for agricultural insurance - B2B SaaS
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Ensuring Field Inspections for Proagro Insurance
A social-impact app born in the pandemic · 200K people reached, 213 institutions onboarded
US - Our Solidary Gaze
